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TOPICS

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Employment - Subjects Table of Contents (T-Z)

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TEMPORARY HELP AGENCIES AND RECRUITERS

In 2021 the ESA was amended to extensively add 'temporary help agencies' (and related 'recruiter') provisions. It imposes licensing over these activities and clarifies several necessary legal issues to make a (hopefully) functional regime. I am hesitant to makes any long-term predictions over the scheme as Ontario's history of imposing complex regulation over small-dollar transactions is IMHO dubious (eg. 'real' rent control under the old RRRA, Consumer Protection Act, auto sales under the MVDA, etc).

Employment Cases - Temporary Help Agencies


Licensing (Temporary Help Agency and Recruiting)

Types of Licences
ESA s.74.1 Types of Licenses
ESA s.74.1.1(1-2) Temporary Help Agency License
ESA s.74.1.2(1-2) Recruiting License

Licence Issuance
ESA s.74.1.3(1-4) Application for Licence from Director of Employment Standards
ESA s.74.1.4 Issuance of Licence
ESA s.74.1.14 Limitations on Further Licence Application
Reg 99/23 Licensing - Temporary Help Agencies and Recruiters

License Terminations
ESA s.74.1.5(1-2) Refusal to issue or renew licence
ESA s.74.1.6(1-2) Revocation or suspension of licence
ESA s.74.1.7(1-4) Notices Required Where Licenses Refused or Revoked
ESA s.74.1.10(1-2) Expiry of Licence Where No Renewal Application
ESA s.74.1.11(1-2) Voluntary cancellation

Licence Terms and Conditions
ESA s.74.1.8 Licence Terms and Conditions
ESA s.74.1.9 Licence not transferable
Reg 398/09 Terms And Conditions Of Employment In Defined Industries — Temporary Help Agency Industry

Exemptions from Application
Reg 285/01 Exemptions, Special Rules and Establishment of Minimum Wage, s.10.1 Exemptions re Temporary Help Agencies

Public Record
ESA s.74.1.12(1-2) Public Record re Licences

Delegation of Authority
ESA s.74.1.15(1-3) Director May Delegate Licensing Powers


OLRB Reviews of Licensing Decisions

Board Review Where Licence Refused or Revocation
ESA s.74.1.13(1-9) Review Where Refusal or Revocation of Licence
ESA s.74.1.13(10) Application of ESA Procedures Re Licensing Reviews (1/2)

Judicial Reviews of OLRB Licensing Reviews
ESA s.74.1.13(10) Judicial Review of Licensing Refusal or Revocation Reviews [via ESA 119(13-14)] (2/2)


Legal Rights and Duties

Legal Basics
ESA s.74.3 Employment Relationship is With Temporary Help Agency
ESA s.74.4(1-4) Work Assignment Defined

Record-Keeping Duties
ESA s.74.4.1(1-3) Agency Record-Keeping Duties
ESA s.74.4.2(1-3) Client Record-Keeping Duties
ESA s.74.4.3(1-3) Recruiter Record-Keeping Duties

Temporary Help Agency Disclosure Duties
ESA s.75.5(1-2) Information Owed By Agency to Client When Hired
ESA s.74.6(1-3) Information Owed By Agency to Assignment Employee When Offering Work

Director of Employment Standards Disclosure Duties
ESA s.74.7(1-5) Director Information Duties

Prohibited Temporary Help Agency Activities
ESA s.74.8(1-4) Prohibited Activities by Agencies
ESA s.74.9(1-4) Contract Provisions Void
ESA s.74.16(1-4) Loss Compensation Orders re Prohibited Agency Activities

Public Holiday Pay Determination for Assignment Employees
ESA s.74.10(1-2) Public Holiday Pay Determination for Assignment Employees

Assignment Termination (Notice or Pay In Lieu)
ESA s.74.10.1(1-5) Assignment Termination (Notice or Pay In Lieu)

Full Termination and Severance (Notice or Pay In Lieu)
ESA s.74.11 Interpretation of Full Termination and Severance Rights For Assignment Employees
ESA s.74.11.1 Transition re 74.11

Reprisals
ESA s.74.12(1-2) Reprisals by Client
ESA s.74.17(1-4) ESO Reprisal Orders Against Clients (re Loss and Reinstatement)
ESA s.74.12.1(1-2) Reprisals by Recruiter
ESA s.74.19(1-3) ESO Reprisal Orders Against Recruiters (re Loss)


Enforcement

ESO Investigative Meetings
ESA s.74.13(1-2) Interpretation of ESO Investigative Meetings Where Assignment Employees

Recovery of Prohibited Fees, Costs and Wages
ESA s.74.14(1-5) Recovery of Prohibited Fees, Administrative Costs and Ancillary Provisions re Wages
ESA s.74.15 Recovery of Prohibited Fees by client

Joint and Several Liability of Agency and Client for Unpaid Wages
ESA s.74.18(1-6) Joint and Several Liability of Agency and Client for Unpaid Wages


Definitions

ESA s.1(1) Definition ["assignment employee"]
ESA s.1(1) Definition ["termination of assignment pay"]
ESA s.1(1) Definition ["client"]
ESA s.1(1) Definition ["temporary help agency"]
ESA s.1(1) Definition ["licence"]
ESA s.1(2) Assignment to perform work includes training
ESA s.74.2 Definition (for Temporary Help Agencies) ['employee']
ESA s.74.2 Definition (for Temporary Help Agencies) ['employer']
ESA s.1(1) Definition ["recruiter"]



TERMINATION


Termination

Meaning of Termination
ESA s.56(1) Meaning of Termination (1/2)

Types of Termination
Employment Cases - Resignation
Employment Cases - Abandonment of Employment

Employer Duties on Termination
Employer Duties on Termination
ESA s.54 Notice or Pay-in-Lieu Requirement on Termination
ESA s.55 Exceptions to Notice or Pay-in-Lieu Requirement on Termination [*** as prescribed]

Termination Notices
ESA s.57 Termination Notice Periods
ESA s.58(1-7) Notice Where 50 or Over Employees Terminated
Reg 288/01 Termination and Severance of Employment (Notice Exemptions)

Termination Pay in Lieu of Notice
ESA s.61(1-2) Termination Pay in Lieu of Notice

Fixed-term Contracts
A key issue with respect to 'fixed-term contracts' is when (and if) a notice of termination need be given by the employer.
Employment Cases - Fixed-term Contracts

Ancillary Termination Duties
ESA s.59(1-2) Calculation of Duration of Employment
ESA s.60(1-4) Employer Duties During Running of Notice Period
ESA s.62(1-3) Benefit Entitlement Where Inadequate Notice

Definitions
ESA s.1(1) Definition ["statutory notice period"]
ESA s.53_2 Meaning of "establishment" for Part XV (Termination and Severance of Employment); Exceptions


Severance and Severance Pay

General
Employment Cases - Severance Pay

Types of Severance
ESA s.63(1) Types of Severance
ESA s.63(2-2.4) Severance by Lay-off [see LAY-OFFS as well]
ESA s.63(3) Severance and Resignation

Severance Pay
ESA s.64(1-4) Circumstances Where Severance Pay Payable; Exception
ESA s.65(1-8) Calculating Severance Pay
ESA s.66(1-3) Severance Pay by Instalments


Payment of Final Wages
ESA s.11(5) Wage payment on termination
ESA s.32 Banked Holidays Paid Out on Termination
ESA s.12.1 Statement re wages on termination



TRUST MONIES
ESA s.109(1-3) Payout of Trust Monies
ESA s.88(7-8) Payment of Trust Monies (Other)



VACATION


Duration and Allocation of Vacation
ESA s.33(1-4) Amount of Vacation
ESA s.35 Timing of vacation


Alternative Vacation Entitlement Year (AVEY)
ESA s.34(1-5) AVEY and Stub Periods
ESA s.35.1(1-2) Timing of Vacation (AVEY)


Other
ESA s.41(1-2) Foregoing Vacation, but not Vacation Pay (1/2)
ESA s.41.1(1-5) Vacation Statements


Definitions
ESA s.1(1) Definition ["alternative vacation entitlement year"]
ESA s.1(1) Definition ["vacation entitlement year"]
ESA s.1(1) Definition ["standard vacation entitlement year"]
ESA s.1(1) Definition ["stub period"]



VACATION PAY

Employment Cases - ESA - Vacation Pay


Rates of Vacation Pay
ESA s.35.2 Rates of Vacation Pay


Timing of Vacation Pay
ESA s.36(1-4) Timing of Payment of Vacation Pay
ESA s.37(1-2) Payment of vacation pay during labour dispute
ESA s.39 Exceptions from Timing Rules for Some Trade Unions


Other
ESA s.41(1-2) Foregoing Vacation, but not Vacation Pay (2/2)
ESA s.40(1-2) Vacation Pay Held in Trust; Lien
ESA s.38 Vacation pay payment on termination



WAGES


General
ESA s.1(1) Definition ["wages"]
ESA s.11(1-4) Wage Payment Methods


Three-Hour Rule
ESA s.21.2(1-2) Three Hour Rule
Reg 285/01 Exemptions, Special Rules and Establishment of Minimum Wage, s.4.1 Exemptions re Three Hour Rule
Reg 285/01 Exemptions, Special Rules and Establishment of Minimum Wage, s.1 Definitions ["wilderness guide"]


Deductions from Wages
ESA s.13(1-6) Deductions from Wages
Reg 285/01 Exemptions, Special Rules and Establishment of Minimum Wage, s.3.1 Exemption re Certain Deductions, etc.


Wage Statements
ESA s.12(1-3) Wage Statements


Limitations
ESA s.111(1-3) Order Limitations re ESA Complaints (2/2)


Enforcement
ESA s.14(1-2) Priority of Claims


Definitions
ESA s.1(1) Definition ["regular rate"]
ESA s.1(1) Definition ["regular wages"]
ESA s.1(1) Definition ["regular work day"]
ESA s.1(1) Definition ["regular work week"]
ESA s.1(1) Definition ["work week"]



WRONGFUL DISMISSAL


General
Employment Cases - Wrongful Dismissal


Just Cause
Employment Cases - Just Cause


Wrongful Dismissal Remedies

Notice Period Damages
Employment Cases - Wrongful Dismissal - Remedy - Implied Term of Reasonable Notice of Termination
Employment Cases - Wrongful Dismissal - Remedy - Notice Period Damages - Bardal
Employment Cases - Wrongful Dismissal - Remedy - Notice Period Damages - Matthews
Employment Cases - Wrongful Dismissal - Remedy - Notice Period Damages - Pregnancy

ESA 'Wilfulness' Terminations
Employment Cases - ESA 'Wilfulness' Terminations

Technically, these cases are not ones of common law 'wrongful dismissal', but rather ones of inadequate notice termination where the ESA 'wilfulness' misconduct standard has not been met. But people treat them as nearly the same, so I locate them here.

Where ESA Termination Rights Infringed by Contract
Where aspects of an employment contract infringe ESA minimum rights (ie. provide for less rights than ESA standards), ESA s.5(1) can void those aspects - effectively resurrecting the common law, which can often be more beneficial than the ESA. While this can occur in several ways, the bulk of these situations are wrongful dismissals where employers try to draft contracts to limit pay-in-lieu 'damages' to the ESA standard. Employers often fail in this attempt, commonly because the ESA test for wrongful dismissal is harder to meet than the common law test - ie. the ESA test includes a "wilful misconduct, disobedience or wilful neglect of duty" requirement [Reg 288/01, s.2(1)].
For these cases see the 'Minimum Rights (ESA) - Infringement of ESA Minimum Rights' sub-topic.
'Extra' Damages
Employment Cases - Wrongful Dismissal - Remedy - 'Exceptional Circumstances'
Employment Cases - Wrongful Dismissal - Remedy - Punitive Damages
Employment Cases - Wrongful Dismissal - Remedy - Aggravated Damages

Mitigation
Employment Cases - Wrongful Dismissal - Remedy - Mitigation


Costs
Employment Cases - Wrongful Dismissal - Costs





TRANSITION (ESA)
ESA s.142(1) Transition

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Last modified: 12-10-25
By: admin