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Civil and Administrative
Litigation Opinions
for Self-Reppers

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Testimonials and Thank Yous

Below are unsolicited quotes from some happy clients and grateful website users. 'Testimonial' pages like this are notorious for only selecting the 'good ones', but honestly the only unhappy emails I get are from people who want free legal services (and don't get them) - yes, there is a morale there ;-).


I am a lawyer practicing in civil and commercial litigation and a long-time user of isthatlegal.ca.

I am writing to express my gratitude for all the time and effort you have dedicated to the website.

Your excellent work has been immensely helpful to both the public and the legal profession.

Thank you once again, and I wish you all the best.

Y.X., Lawyer


1. Thank for the information you provide through your website "IsThatLegal.ca". I have reviewed your site several times over the years for guidance and insight and referred others to it; it has been very helpful to me and to Community. Thank you.


9. If the Court is confused about its own jurisdiction why would it expect lay people to be able to navigate the the legal system's confusion? How accessible is a system that relies on centring the profession's participation rather than the Public's access, engagement and participation?

10. How reliable is a system that prioritizes protecting the profession, privilege and wealth over access to justice for the majority of lay people seeking justice and remedies while unrepresented before the Court and its quasi-judicial bodies?

Together we succeed!

D!ONNE Renée


I am a newly licensed paralegal and really want to thank you for isthatlegal.ca. It is such a useful and valuable resource, especially for new practitioners. I agree that a great shame of our legal system is its inaccessible nature, and your dedication to improving the situation is remarkable.

Thank you very much for what you've done and continue to do.




I found your website, Is That Legal.ca and have found it very interesting and extremely well researched and put together. I want to express my gratitude and thanks for this extensive effort.

With respect and admiration,



I am writing to express my appreciation for the extensive information you provide related to law on your website. Clearly, you invest a significant amount of time and effort into this resource. I've been involved in several civil disputes in tort law. I discovered your website quite some time ago and have been highly impressed by the clarity, simplicity, and straightforwardness of the information available. I frequently visit your site, and it has been an invaluable aid to me. I assumed your website was created by a government agency or some kind of organization designed to help individuals who are self-represented. It wasn't until recently, I learned that you are an individual lawyer with a strong commitment to helping those in need of legal guidance. I also sense that you are an advocate for making laws more accessible and understandable to the general public. I want to extend my heartfelt thanks for your dedication to justice and for the significant contributions you've made, which have been a great benefit to many, myself included.

The best

G. R.


Hey Simon, I'm in the process of preparing to apply for disability benefits and feeling so much appreciation for all the information that you have shared on your website. Definitely feeling supported here in making this process easier. Thanks Simon.



... thank you very much. I just wanted to make sure you knew people are out there getting help from your site. The way you do it is right on the mark and much appreciated.



[Your website] is a wonderful resource that I recommend to colleagues and students whenever they are struggling with a file. It is so well written in terms that anyone can understand regardless of legal knowledge. I use it often. Thank you again, for sharing your knowledge and the time you devote to create the content and keep it updated.

D(A)S - Paralegal


I'm a summer law student at a law firm in Toronto and I just wanted to thank you for your website Isthatlegal.ca ! The resources on your website have helped me out immensely at work. Keep being amazing!

R.B., Toronto


I am a licensed paralegal in Ontario and frequently use your website as a starting place in my legal research. Thank you for your continued dedication and commitment to the legal community and the public of Ontario through this great resource you have produced.



I just wanted to thank you for your recent summary of social housing law in Ontario. I am a director of a non-profit housing corp and a retired lawyer with experience in admin law/litigation so I have some inkling of the effort that went into this. Unfortunately, the law in this area is so opaque that only a handful of people understand it. That is a real barrier to much-needed reform at a time when there is growing appreciation of a social housing crisis.

Again, congratulations and many thanks for your effort in putting together this superb piece of work.



I would like to extend my gratitude for the work you have done in creating and maintaining "isthatlegal.ca".

I recently entered a student-level position at a law firm in Ontario, and have found your website to be an invaluable research tool. Having completed my LLB outside of Canada, my knowledge of Ontario law leaves something to be desired. I frequently use IsThatLegal (in conjunction with other sources) to quickly develop background knowledge on a given area of law.

I am especially impressed with your ability to present key legal information in a way that can be understood by those with little legal experience. The creators of law school textbooks should take note of the way content on IsThatLegal is presented to the reader.

You have made a significant contribution towards making legal information accurate and accessible for lawyers and non-lawyers alike.

Kind regards and deepest thanks,



I'm a junior lawyer practicing in Ottawa and I just wanted to let you know what an incredible website you have. I have used it countless times in my life prior to being a lawyer, during articling, and on occasion today when I want a quick digestible overview of an area or topic I don't frequently practice like Small Claims. While I am probably not your intended audience, I think your website is an immense contribution to access to justice, and is just the kind of practical content that democratizes the Canadian legal system!

H.M., Ottawa


Thanks for your frank feedback & info on the ODSP system and options. Much appreciated. And your website is one of the best sources I've found on the web for real, on the ground info about how the system actually works. What you've done there is a great help to folks just in itself.

Blessings to you,



I just wanted to tell you how helpful the Guide to Default in Small Claims (Small Claims Court (Ontario) Law (01 January 2015) Chapter 9 - Default by Defendant) has been. I've searched high and low for this information and you saved me having to retain a lawyer.

S.L. in Toronto


It was very stressful and difficult but I was very fortunate to have your help because it gave me the confidence to get thru this. Thank you very much for everything that you've done for me.

We incredibly managed to do it all in 3 days and it turned out that the time difference worked in our favor...amazing!

I can see that you care immensely for your clients and I'm so happy to have met you. What you're doing for Ontario self-representing people is priceless.

You've also put a lot of time and effort on your website for everyone to read. Ontario is very fortunate to have you.

N.W. in Ottawa


I am a clinic lawyer who works mostly in residential tenancies and income assistance. Often times my clients have a variety of issues outside of my areas of practice, and your website is the first place I refer them to. They have also found it extremely helpful in that they can read it at their own pace to more fully comprehend the issues I am helping them with.

I just wanted to extend my gratitude for this very valuable resource.

LAO Clinic Lawyer


Thank you Simon. You've been very helpful. Diogenes, shining his light on you, would claim he finally found an honest man.



... your straight forward style and consultation service provided me exactly what I was looking for in legal help. Your web site gave me the feeling of dipping into a clear pool, whereas everything else in our legal system is like a bog.



You probably don’t remember me, but I once emailed you saying how brilliant your site was. .... I wanted you to know that more and more your site is becoming one of my “go to” references. I love the clear, clean style of your writing. I feel I can trust the information you provide (as opposed to other legal internet sites). Thank you again.

TM from Alliston


Isthatlegal.ca has provided me with a pre-litigation assessment which was done in a very detailed, timely and thorough manner. All the case law was explained so I understood the implications and I was able to make my decisions based on what would be the best chance for success. I would highly recommend using Simon to assist with your tort law questions, and I would most certainly recommend his services to my friends.

JV from Hamilton


I came upon your website in a “google” search when looking for help when my mother was denied ODSP on grounds that she was “not a person with a permanent or recurrent disability”.

All the information was extremely helpful to me when preparing my request for the internal review. I followed your advice to include how the disability affects lifestyle and ability to self care. I requested a letter from her doctor and re-included all her reports/tests.

I was waiting to get a response before requesting the tribunal board involvement and today we received a response from the internal review that they have reversed their original decision and my mother is a person with a disability. We now have to be re-evaluated for the financial qualifications but this hurdle was huge emotionally.

Thank you for your website and valuable information, it was greatly appreciated!



At first I was a little unsure about hiring a lawyer from the Internet. But hiring and working with Mr. Shields on my case was a lot easier then I could have ever imagined. Simon was a pleasure to work with and a true professional. I don't believe I would have successfully gotten through my small claims case without him. He explained every detail of my case in terms I easily understood and step by step he walked me through my case until the end. He responded to all my questions and concerns in a timely manner. Dealing with any legal matter is stressful but working with Simon definitely eased so much of my anxiety. I feel so grateful to have come across Simon's website.

Thank you so much Simon, I couldn't have done it without you.



We received the Appeal Board's decision this morning ordering my appeal granted because I AM a[n ODSP] "person with a disability".

The procedures and timelines were almost exactly as described on your website, as was the outcome.

Once again, keep up the good work! I have referred many others to your site as an invaluable resource for those navigating the minefield of the government bureaucracy.

P.M., Toronto


I found Mr. Shields very accommodating with respect to the legal opinion I sought; he was direct in letting me know what he expected of me and clear about what I could expect from him. He delivered on all of his promises without variance. I felt his work was thorough. I found the cost for his services very reasonable and he charged exactly what he quoted.



Thank-you so much Simon for your information on Ontario works. I've never seen such an extensive analysis of the system, and how complicated it really can be. Much of your analysis has cleared up a lot of questions in my head while lying in bed at night. (Last night I was glued to my monitor for 6 hours straight)



I just want to say thank you for your web site. Back in May 2009 I had applied ODSP. but refused by directors that I am not a person with disability, I can not afford Lawyers. decide to fight my case my self and one day I find your's website link on google. volla, its like pandora box for me. The information you have post on that site plus step by step guidance for how to prepare submission, Dr. reports and legal facts. rules and regulation and process. every thing is in datail and in simple language, I start following your guidance word by word ,step by step, and file my submission to the tribunal. My hearing date before tribunal was schedual on June 10 ,2010 . but today I recieve a letter from Directors that they are agree that " I am a person with disability. I am very thank full to you that with out you I can not fight for my own right. Thank you very much for a wnderfull,and very help full guide on line



Just a short note.... to thank you for creating such an informative website.



The author has waived all copyright and related or neighboring rights to this Isthatlegal.ca webpage.

Last modified: 13-06-24
By: admin