In Berger v. Legal Aid Ontario (Div Ct, 2021) the Divisional Court commented on credibility and the related need for an oral hearing:
[64] Where a decision turns on credibility, a decision maker should not make an adverse finding of credibility without affording the affected person an oral hearing: Khan v. University of Ottawa (1977), 1997 CanLII 941 (ON CA), 34 O.R. (3d) 535, [1977] O.J. No. 2650 (C.A.), at paras. 21-22.
The author has waived all copyright and related or neighboring rights to this Isthatlegal.ca webpage.