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Insurance (Auto) - Attendent Care (2)

. Hamad v. Cooperators General Insurance Company

In Hamad v. Cooperators General Insurance Company (Ont Div Ct, 2025) the Ontario Divisional Court dismissed a LAT SABS JR, this against an "application for attendant care benefits on the basis that he had failed to prove economic loss sustained by his family members who provided attendant care to him".

Here the court focusses on the requirement that attendent care be actually incurred before payment:
[4] The applicant acknowledges that the LAT did not misinterpret the SABS. Rather, he takes issue with the applicable framework for attendant care benefits that requires that attendant care benefits be ‘incurred.’ He submits this results in an absurd outcome because the calculation has no bearing on what the applicant needs and because the applicant lacked resources to obtain professional care. He submits that this framework is inconsistent with the “consumer protection mandate of the SABS” and its application resulted in an error in law, is inequitable and unreasonable.

[5] The applicant seeks an order quashing the LAT’s decision and confirming his entitlement to attendant care benefits. In the alternative, he seeks an order that the matter be remitted to the LAT to be decided by a different adjudicator along with a declaration that the requirement that attendant care benefits be “incurred”, in accordance with s. 3(7)(e)(iii) of the SABS, is not applicable to the determination of entitlement to such benefits and an order prohibiting the insurer from denying a claim for attendant care benefits on the basis of the Schedule regime that currently applies.

....

Legislative Framework

[8] Section 3(7)(e) of the SABS provides:
(7) For the purposes of this Regulation,

(e) subject to subsection (8), an expense in respect of goods or services referred to in this Regulation is not incurred by an insured person unless, (i) the insured person has received the goods or services to which the expense relates, (ii) the insured person has paid the expense, has promised to pay the expense or is otherwise legally obligated to pay the expense, and (iii) the person who provided the goods or services, (A) did so in the course of the employment, occupation or profession in which he or she would ordinarily have been engaged, but for the accident, or (B) sustained an economic loss as a result of providing the goods or services to the insured person;
The Decision October 31, 2023

[9] The LAT held it would be an error in law for the LAT to ignore the requirements set out in the Schedule. The LAT was aware of no exceptions to s. 3(7)(e) granting the LAT jurisdiction to ignore the economic loss requirement. The LAT found that the Schedule reflects a clear intention on the part of the legislature to compensate non-professional attendant care providers only for their economic loss.

[10] The LAT acknowledged that the applicant’s family members likely spent many hours providing attendant care to the applicant since his 2021 accident. However, the applicant had not met his onus to establish economic loss on a balance of probabilities.

....

Analysis

[12] The applicant accepts that the LAT did not misinterpret s. 3(7)(e). The applicant concedes that for a non-professional attendant care provider, the section is clear that attendant care costs cannot exceed the person’s economic loss. Rather, he takes issue with the law itself regarding attendant care benefits. He argues that there is a conflict of laws between the purpose of the SABS as consumer protection legislation and s. 3(7)(e) that must be resolved in favour of the consumer.

[13] Generally a conflict of laws analysis is engaged in multi-jurisdictional private law disputes and falls outside a statutory interpretation exercise. The applicant was not able to find any caselaw in support of his argument that conflict of laws applies in this situation. We find no merit to this argument.

[14] The applicant agreed that what he was asking us to do was to re-write the legislation to create a fair, reasonable and equitable result. He relies on Tomec v Economical Mutual Insurance Company, 2019 ONCA 882 at para. 45: “Given the choice of a statutory interpretation that furthers the public policy objectives underlying the SABS and one that undermines it, the only reasonable decision is to side with the former.” The problem with the applicant’s reliance on para. 45 of Tomec is that he is not making a statutory interpretation argument. There is no ambiguity in the legislation. Rewriting the legislation to create what the applicant submits is a more reasonable or non-absurd result is not a justiciable issue. An application for judicial review or appeal is not the appropriate forum or procedure for seeking such relief. The applicant has not raised a constitutional issue. Where it is conceded that there is no ambiguity in the words of s. 3(7)(e), the applicant’s disagreement with legislation that the LAT has reasonably interpreted and applied is not a basis for quashing the Decision.
. Luluquisin v. Aviva Insurance Co. of Canada

In Luluquisin v. Aviva Insurance Co. of Canada (Div Court, 2024) the Divisional Court allowed a claimant's LAT SABS appeal.

Here the court sets out 'attendent care' SABS benefit provisions:
(a) Claim for Attendant Care Benefits

The Statutory Scheme

[7] Mr Luluquisin was deemed catastrophically impaired by his insurer. Section 14 of the SABS provides:
Except as otherwise provided in this Regulation, an insurer is liable to pay the following benefits to or on behalf of an insured person who sustains an impairment as a result of an accident:

1. Medical and rehabilitation benefits under sections 15 to 17.

2. If the impairment is not a minor injury, attendant care benefits under section 19.
Mr Luluquisin’s impairment is not a “minor injury” – it is catastrophic. Therefore, the insurer is liable to pay attendant care benefits to Mr Luluquisin in accordance with section 19 of the SABS.

[8] Section 19(1)(a) of the SABS provides:
(1) Attendant care benefits shall pay for all reasonable and necessary expenses,

(a) that are incurred by or on behalf of the insured person as a result of the accident for services provided by an aide or attendant or by a long-term care facility, including a long-term care home under the Fixing Long-Term Care Act, 2021 or a chronic care hospital;
[9] There are two aspects to the test under s.19(1)(a) that are material to this appeal: (i) whether the claimed expenses are “reasonable and necessary”, and (ii) whether those expenses “are incurred by or on behalf of” Mr Luluquisin.



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Last modified: 10-06-25
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